2

CRM: conceptualization and scale development

Year:
2005
Language:
english
File:
PDF, 350 KB
english, 2005
14

Factors Affecting the Choice of Channels

Year:
2002
Language:
english
File:
PDF, 712 KB
english, 2002
17

Foreword

Year:
2008
File:
PDF, 338 KB
2008
20

Market Orientation and Hotel Performance

Year:
2005
Language:
english
File:
PDF, 52 KB
english, 2005